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What is Consumer Credit Protection Act? |
| The United States federal wage garnishment
law, widely known as the Consumer Credit Protection Act
guards employees from discharge by their employers because their
wages have been garnished in any one week. The government in 1968
approved it.
The Wage and Hour Division of the Department of Labor includes
the Employment Standards Administration, who administers the act.
The informed use of credit is administered by Congress and stabilizes
economic acts to be enhanced with competition informed unto various
financial institutions that are engaged in extension of consumer
credit that would be strengthened otherwise by informed credit
use. |
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What is the Definition
of Garnishment?
A garnishment is a means of collecting a monetary judgment against
a defendant by ordering a third party (the garnishee)
to pay money, otherwise owed to the defendant, directly to the
plaintiff.
What is Wage garnishment?
Wage garnishment, the most common type of garnishment, is the
process of deducting money from an employee's monetary compensation
(including salary) as a result of a court order. In the United
States, such payments are limited by federal law to 25 percent
of the disposable income that the employee earns. Garnishments
can be taken for any type of debt but common examples of debt
that result in garnishments include:
- child support
- taxes
- Unpaid Court Fines
- any other type of money judgment
When served on an employer, garnishments are taken as
part of the payroll process. When processing payroll,
sometimes there is not enough money in the employee's net pay
to satisfy all of the garnishments. In such a case, the correct
order to take a garnishment must be satisfied. For example, in
a case with federal tax, local tax, and credit card garnishments,
the first garnishment taken would be the federal tax garnishments,
then the local tax garnishments, and finally, garnishments for
the credit card.
At present four U.S. states - North Carolina, Pennsylvania,
South Carolina and Texas - do not allow wage garnishment
at all except for debts related to taxes, child support, federally
guaranteed student loans, and court-ordered fines or restitution
for a crime the debtor committed. Several other states observe
maximum thresholds that are lower than the 25 percent maximum
provided by federal law. States may also prohibit garnishment
altogether in certain circumstances. For example, in Florida the
wages of a person who provides more than half the support for
a child or other dependent are exempt from garnishment altogether
(though this exemption is subject to waiver).
What are I.R.S. Rules?
There are only a few requirements that must be met before the
IRS starts a wage garnishment:
- The IRS must have assessed the tax and sent a Notice and
Demand for Payment;
- The taxpayer must have neglected or refused to pay the tax;
and,
- The IRS must have sent a Final Notice of Intent to Levy and
Notice of Your Right to A Hearing (levy notice) at least 30
days before the levy.
The IRS can serve the Final Notice in person, leave it at the
taxpayer's home or usual place of business, or send it to the
last known address by certified or registered mail. It is important
to note that the IRS is only required to send the Final Notice
to the last address known to it. The taxpayer does not need to
actually receive the notice for it to be effective. Many
taxpayers never actually receive the final notice. Those
taxpayers may not realize they are in danger of receiving a levy
until their wages are actually garnished.
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Fair Debt Collection Practices Act |
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What is Fair Debt collection Practices Act?
The Fair Debt Collection Practices Act (or FDCPA), et seq.,
is a United States statute added in 1978 as Title VIII of the
Consumer Credit Protection Act. Its purposes are to eliminate
abusive practices in the collection of consumer debts, to promote
fair debt collection and to provide consumers with an avenue for
disputing and obtaining validation of debt information in order
to ensure the information's accuracy.
The Act creates guidelines under which debt collectors may conduct
business, defines rights of consumers involved with debt collectors,
and prescribes penalties and remedies for violations of the Act.
It is sometimes used in conjunction with the Fair Credit Reporting
Act.
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People and entities covered
by the FDCPA
In the United States, debt collectors may use different names
such as "collection agency," "factoring
company" or some other name that may or may not
be understood by a consumer to be a third-party collector (and
that might be used to claim immunity from the Act). However, the
FDCPA broadly defines debt collectors as "any person who
uses any instrumentality of interstate commerce or the mails in
any business the principal purpose of which is the collection
of any debts, or who regularly collects or attempts to collect,
directly or indirectly, debts owed or due or asserted to be owed
or due another."
While the FDCPA generally only applies to third party debt collectors--not
internal collectors for an "original creditor" -- some
states, such as California, have similar state consumer protection
laws, which mirror the FDCPA, and regulate original creditors.
In addition, courts have generally found debt buyers to be covered
by the FDCPA even though they are collecting their own debts.
The FDCPA's definitions of "consumers" and
"debt" specifically restrict the coverage of
the act to personal and non-commercial transactions. Thus, debts
owed by businesses are not regulated.
What is the Prohibited conduct?
The Act prohibits certain types of "abusive and
deceptive" conduct when attempting to collect debts,
including the following:
- contacting consumers by telephone outside of the hours of
8:00 a.m. to 9:00 p.m. local time
- contacting consumers in any way (other than litigation) after
receiving WRITTEN notice that said consumer
wishes no further contact or refuses to pay the alleged debt
(unless it is to say that collection efforts are
being terminated or that the collector intends to file a lawsuit)
- contacting consumers at their place of employment (after
having been told verbally or in writing that this is not acceptable)
- continuation of collection efforts after receiving WRITTEN
request from consumer for validation of debt, unless/until validation
is provided
- misrepresenting the debt or using deception to collect the
debt
- publishing the consumers name or address on a "bad debt"
list
- adding extraneous "fees" or "charges"
to the original balance (unless allowed by law)
- threatening consumers with arrest or legal action that is
not actually contemplated or even possible
- using abusive or profane language in the course of communication
related to the debt
- revealing or discussing the nature of debts with third parties
(other than the consumer's spouse or attorney)
- reporting false information on a consumer's credit report
or threatening to do so in the process of collection
- filing lawsuits in places other than where the consumer lives
or signed the contract

What is the Required conduct?
Further, the FDCPA requires debt collectors to:
- identify themselves and notify the consumer, in every communication,
that the communication is from a debt collector
- give the name and address of the original creditor
(company to which the debt was originally payable)
upon the consumer's written request.
- provide verification of the debt to the consumer upon written
request (though what constitutes verification is
not spelled out by the Act)
- notify the consumer of their right to dispute the debt, in
part or in full, with the debt collector. Such a dispute must
also be reported by the creditor to any credit bureau that reports
it.
(If a written dispute or request
for verification is sent within 30 days after receiving the first
written notice concerning the consumer's rights, then the debt
collector must either provide the requested validation information
or cease their collection efforts altogether. The so called 30-day
"g" validation
notice is required to be sent by debt collectors within five days
of the initial communication. The consumer's receipt of this notice
starts the clock running on the 30-day right to demand validation
of the debt from the debt collector. Consumers may still dispute
a debt later, but they lose the right to compel the debt collector
to produce verification of the debt if they dispute it after the
30-day period has elapsed. A consumer may also verbally dispute
a debt--though the consumer does not preserve all of his/her rights
by doing so. )
Enforcement of the FDCPA
The Federal Trade Commission has the authority to administratively
enforce the FDCPA using its powers under the Federal Trade Commission
Act.
Aggrieved consumers may also file a private lawsuit in a State
or Federal court to collect damages (actual, statutory, attorney's
fee and court-costs) from third-party debt collectors. The FDCPA
is a strict liability law, which means that a consumer need not
prove actual damages in order to claim statutory damages of up
to $1,000 if a debt collector is proven to have violated the FDCPA.
The collector may, however, escape penalty if it shows that the
violation (or violations) was the result of a "bona
fide error."
Alternately, if the consumer loses the lawsuit and the court
determines that the consumer filed the case in bad faith and for
the purposes of harassment, the court may then award attorney's
fees to the debt collector. Historically, courts have only very
rarely ordered consumers to pay debt collectors' attorney fees
in a FDCPA case.
Criticisms of the FDCPA
By consumer groups: Some consumer groups argue
that the FDCPA does not go far enough, and does not provide sufficient
deterrence against unscrupulous collection agencies. Consumer
groups have complained that the maximum statutory damages contained
in the original 1978 version of the law has not kept up with inflation.
According to the inflation calculator at the Bureau of Labor Statistics'
website, that same penalty would be the equivalent of $3,105.83
by 2006 standards. The Washington, D.C.-based National Association
of Consumer Advocates is the largest consumer advocacy organization
in the United States. Its member attorneys bring thousands of
such FDCPA suits each year in virtually all 50 states.
Many debt collectors and the consumer rights attorneys
who sue them for violations of the FDCPA rely heavily on the definitive
legal treatise on the FDCPA produced by the National Consumer
Law Center
By the credit industry
Conversely, many in the credit industry have taken the stance
that the FDCPA has often been used to file frivolous lawsuits
and seek damages for minor technical violations and has, at times,
seriously impeded their ability to collect valid debts. Given
the strict liability nature of the FDCPA, the collections industry
and the insurance companies who provide liability coverage for
them have repeatedly lobbied Congress to relax provisions of the
law to reduce their civil exposure for these "hyper-technical"
violations.
The debt collection industry is supported by an industry trade
group based in Minneapolis, Minnesota; called ACA International.
The ACA produces a variety of legal compliance materials for debt
collectors and serves as an industry lobbyist. The ACA seeks legal
and interpretive changes that will assist its members in the collection
of debts for their clients. The ACA is also involved in a variety
of public relations activities related to the collection industry.
The FTC Report
For its part, the Federal Trade Commission produces an annual
report to Congress of its findings with respect to its FDCPA enforcement
activities. This report details consumer complaints to the FTC
about alleged debt collector violations of the FDCPA. There
were more than 66,000 consumer complaints
made to the FTC about unlawful collection activities in 2005.
This was an overall increase of more than 14%
over 2004
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Fair Credit Reporting Act |
| The Fair Credit Reporting Act (FCRA) is an American
federal law (codified at et seq.) that regulates the collection,
dissemination, and use of consumer credit information. Along with
the Fair Debt Collection Practices Act (FDCPA), it forms the base
of consumer credit rights in the United States.
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Consumer reporting agencies
Consumer reporting agencies (CRAs) are entities that collect
and disseminate information about consumers to be used for credit
evaluation and certain other purposes. They hold the databases,
which are the origins of a consumer's, credit report. CRAs have
a number of responsibilities under FCRA, including the following:
- Provide a consumer with information about him or her in the
agency's files and to take steps to verify the accuracy of information
disputed by a consumer. Under the Fair and Accurate Credit Transactions
Act (FACTA), an amendment to the FCRA passed in 2003, consumers
are now able to receive one free credit report a year. The free
report can be requested by telephone, mail or through the government-authorized
website, www.annualcreditreport.com.
- If negative information is removed as a result of a consumer's
dispute, it may not be reinserted without notifying the consumer
within 5 days, in writing.
- CRAs may not retain negative information for an excessive
period. The FCRA spells out how long negative information, such
as late payments, bankruptcies, tax liens or judgments may stay
on a consumer's credit report - typically 7 years from the date
of the delinquency. The exceptions: bankruptcies (10 years)
and tax liens (7 years from the time they are paid).
The three big CRAs Experian, Trans Union and Equifax, do not
interact with information furnishers directly as a result of consumer
disputes. They use a system called E-Oscar
Information furnishers
An information furnisher, as defined by the FCRA, is
a company that provides information to consumer reporting agencies.
Typically, these are creditors, with which a consumer has some
sort of credit agreement (credit card companies, auto finance
companies and mortgage banking institutions, to name a few). However,
other examples of information furnishers are collection agencies
(third-party collectors), state or municipal courts reporting
a judgment of some kind, past and present employers and bonders.
Under the FCRA, these information furnishers may only
report to a consumer's credit report under the following guidelines:
- They must provide complete and accurate information to the
credit rating agencies.
- The duty to investigate disputed information from consumers
falls on them.
- They must inform consumers about negative information which
has been or is about to be placed on a consumer's credit report
within 30 days.
(This notice doesn't have to be sent as a separate notice,
but may be placed on a consumer's monthly statement. If sent as
part as the monthly statement, it needs to be conspicuous, but
need not be in bold type. Required wording (developed by the US
Federal Treasury Department):
Notice before negative information is reported:
We may report information about your account to credit bureaus.
Late payments, missed payments, or other defaults on your account
may be reflected in your credit report.
Notice after negative information is reported: We
have told a credit bureau about a late payment, missed payment
or other default on your account. This information may be reflected
in your credit report.)
Users of the information for credit, insurance, or employment
purposes
Users of the information for credit, insurance, or employment
purposes have the following responsibilities under the FCRA:
- They must notify the consumer when an adverse action is taken
on the basis of such reports.
- Users must identify the company that provided the report,
so that the accuracy and completeness of the report may be verified
or contested by the consumer.
Likelihood of errors on a credit report
Some fractions of consumer credit reports contain errors. A
study released by the U.S. Public Interest Research Group in June
2004 found that 79% of the consumer credit reports surveyed contained
some kind of error or mistake. As a result, many consumers
frequently invoke their rights under the FCRA to review and correct
their credit reports.
The Fair and Accurate Credit Transactions Act ("FACTA")
of 2003 has allowed easier access to consumers wishing to view
their reports and dispute items.
Civil liability for willful violations of the FCRA
Under section § 602 of the Act, a consumer may seek a maximum
of $1000 in statutory damages, plus actual damages, punitive
damages and reasonable attorney's fees and costs for willful noncompliance
with the Act. Any consumer may file suit in state or federal court
to enforce the Act.
Which companies are regulated by the FCRA?
While putative database companies like Lexis, Westlaw, ChoicePoint,
and eFunds (owner of ChexSystems) do not create credit reports,
they may gather the same types of information and as a result
may subject some of their actions to FCRA.
An entity that meets the definitional requirement for a "consumer
reporting agency" (CRA) in Section 603(f) of the FCRA is
covered by the law even if the only information it collects, maintains,
and disseminates is obtained from "public record" sources.
Section 603(f) defines a "consumer reporting
agency" as any person "which, for monetary fees, dues,
or on a cooperative nonprofit basis, regularly engages in whole
or in part in the practice of assembling or evaluating consumer
credit information or other information ... for the purpose of
furnishing consumer reports to third parties ...". In turn,
Section 603(d) defines a "consumer report" as the communication
of "any information" by a CRA that bears on a consumer's
"credit worthiness, credit standing, credit capacity, character,
general reputation, personal characteristics, or mode of living"
that is "used or expected to be used or collected in whole
or in part" for the purpose of serving as a factor in establishing
eligibility for credit or insurance to be used primarily for personal,
family, or household purposes, employment purposes, or any other
purpose authorized under Section 604.
If the commercial service you describe regularly provides information
for the purposes set forth in the definition of consumer report
in Section 603(d), the agency is a consumer reporting agency and
the information it collects from public record sources and maintains
in its computerized files is subject to the FCRA. Excerpt of a
1999 FTC advisory opinion
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Fair and Accurate Credit Transactions Act |
| Under the Fair and Accurate Credit Transactions
Act of 2003 (FACT Act or FACTA, ) which was passed by
Congress on December 4 2003 as an amendment to the Fair Credit
Reporting Act, consumers can request and obtain a free credit
report once every twelve months from each of the three nationwide
consumer credit reporting companies (Equifax, Experian
and TransUnion). In cooperation with the Federal Trade Commission,
the three major credit reporting agencies set up the website annualcreditreport.com
to provide free access to annual credit reports.
This act also contains provisions to help reduce identity theft,
such as the ability for individuals to place alerts on their credit
histories if identity theft is suspected, or if deploying overseas
in the military, thereby making fraudulent applications for credit
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| Another key item was the
requirement that mortgage lenders provide consumers with a Credit
Disclosure Notice that included their credit scores, range of
scores, credit bureaus, scoring models, and factors affecting
their scores. This form is typically available from credit
reporting agencies, and many will send this directly to the consumer
on the lenders behalf.
Fact Sheet:
President Bush Signs the Fair and
Accurate Credit Transactions Act of 2003
On December 4, 2003, President Bush signed into law the Fair
and Accurate Credit Transactions Act of 2003, ensuring that all
citizens are treated fairly when they apply for a mortgage or
other form of credit.
The legislation will provide consumers, companies, consumer reporting
agencies, and regulators with important new tools that expand
access to credit and other financial services for all Americans
enhance the accuracy of consumers' financial information, and
help fight identity theft. These reforms make permanent
the uniform national standards of our credit markets, and institute
new, strong consumer protections.
Background of Fair and Accurate Transaction Act
The Fair and Accurate Credit Transactions Act of 2003 will accomplish
the following key Administration priorities to help ensure that
all Americans, of every income level and background, are able
to build good credit and confront the problem of identify theft:
- Ensuring that lenders make decisions on loans based on full
and fair credit histories, and not on discriminatory stereotypes.
In 1996, uniform national standards were established to set
clear rules on what credit agencies were entitled to include
in individual credit reports, and now more than a million Americans
have credit as a result. This legislation makes those national
standards permanent.
- Improving the quality of credit information, and protecting
consumers against identity theft.
- Giving every consumer the right to their credit
report free of charge every year. Consumers will
be able to review a free report every year for unauthorized
activity, including activity that might be the result of
identity theft.
- Helping prevent identity theft before it occurs by requiring
merchants to leave all but the last five digits
of a credit card number off store receipts. This
law will make sure that slips of paper that most people
throw away do not contain their credit card number, a key
to their financial identities.
- Creating a national system of fraud detection to make
identity thieves more likely to be caught. Previously, victims
would have to make phone calls to all of their credit card
companies and three major credit rating agencies to alert
them to the crime. Now consumers will only need
to make one call to receive advice, set off a nationwide
fraud alert, and protect their credit standing.
- Establishing a nationwide
system of fraud alerts for consumers to place on their credit
files. Credit reporting agencies that
receive such alerts from customers will now be obliged to
follow procedures to ensure that any future requests are
by the true consumer, not an identity thief posing as the
consumer. The law also will enable active duty military
personnel to place special alerts on their files when they
are deployed overseas.
- Requiring regulators to devise a list of red flag indicators
of identity theft, drawn from the patterns and practices
of identity thieves. Regulators will be required to evaluate
the use of these red flag indicators in their compliance
examinations of financial institutions, and impose fines
where disregard of red flags has resulted in losses to customers.
- Requiring lenders and credit agencies to take
action before a victim even knows a crime has occurred.
With oversight by bank regulators, the credit agencies will
draw up a set of guidelines to identify patterns common
to identity theft, and develop methods to stop identity
theft before it can cause major damage.
This legislation gives consumers unprecedented tools to fight
identity theft and continued access to the most dynamic credit
markets in the world. With a free credit report and powerful new
tools to fight fraud, consumers have the ability to better protect
themselves and their families.
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What is Identity Theft? |
| Identity theft as a term first appears in U.S.A
and in U.K literature in the 1990s, leading to the drafting of
the Identity Theft and Assumption Deterrence Act.
In 1998, The Federal Trade Commission appeared before
the Subcommittee on Technology, Terrorism and Government Information
of the Committee of the Judiciary, United States Senate.
The FTC highlighted the concerns of consumers for financial crimes
exploiting their credit worthiness to commit loan fraud, mortgage
fraud, lines-of-credit fraud, credit card fraud, commodities and
services frauds.
With the rising awareness of consumers to an international problem,
in particular through a proliferation of websites and coverage
in the media, the term "identity theft"
has since morphed to encompass a much broader range of identification-based
crimes. The more traditional
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| crimes range anywhere from deadbeat parents avoiding
their financial obligations, to criminals providing the police
with stolen or forged documents, thereby avoiding detection, as
well as money laundering, trafficking in human beings, stock market
manipulation, and even to terrorism.
Less commonly understood outside criminal intelligence and law
enforcement circles is the impact of identification-based concealment
crimes. As with credit-dependent consumer financial crimes, criminals
acquire legally attributed personal identifiers and then clone
someone to them for concealment from authorities. Unlike credit-dependent
financial crimes, they are non-self-revealing, continuing for
an indeterminate amount of time without being detected.
What are the four kinds of Identity Theft?
According to the non-profit Identity Theft Resource Center,
identity theft is sub-divided into four categories:
- Financial Identity Theft (using another's
name and SSN to obtain goods and services),
- Criminal Identity Theft (posing as another
when apprehended for a crime),
- Identity Cloning (using another's information
to assume his or her identity in daily life),
- Business/Commercial Identity Theft (using
another's business name to obtain credit).
The Identity Theft and Assumption Deterrence Act (2003) [ITADA]
amended the U.S. Code, s. 1028 - Fraud related to activity in
connection with identification documents, authentication features,
and information. The Code now makes possession of any "means
of identification" to "knowingly transfer,
possess, or use without lawful authority" a federal
crime, alongside unlawful possession of identification documents.
Some people prefer the term "identity fraud"
to describe when their means of identification has been exploited
for an unlawful purpose. Others believe the thief does deprive
the owner of his identity by replacing his reputation with the
thief's. Both uses of the term focus on the act of acquiring the
legally attributed personal identifiers and other personal information
necessary to perpetrate the impersonation.
Example of Identity Fraud?
A classic example of consumer-dependent
financial crime occurs when David obtains a loan
from a financial institution impersonating Harry. David uses Harry's
personal identifiers that he has somehow acquired. These personal
identifiers conform with the data retained on Harry by national
credit-rating services. The identifiers include surname, given
names, date of birth, Social Security number (U.S.), Social Insurance
Number (Cda), current and former addresses etc. These data are
all part of credit header information retained by credit-rating
services. For David, these crimes are non self-revealing, although
authorities can track David down unless he conceals his mailing
address somehow. With consumers being credit-dependent,
the burden shifts to them to re-establish their credit-worthiness
with the lending institutions and credit-rating services.
How do thieves steal an identity?
Identity theft starts with the misuse of your personally identifying
information such as your name and Social Security number, credit
card numbers, or other financial account information. For identity
thieves, this information is as good as gold.
Skilled identity thieves may use a variety of methods to get
hold of your information, including:
- Dumpster Diving: They rummage through trash
looking for bills or other paper with your personal information
on it.
- Skimming: They steal credit/debit card numbers
by using a special storage device when processing your card.
- Phishing: They pretend to be financial institutions
or companies and send spam or pop-up messages to get you to
reveal your personal information.
- Changing Your Address: They can divert your
billing statements to another location by completing a change
of address form.
- Old-Fashioned Stealing: They steal wallets
and purses; mail, including bank and credit card statements;
pre-approved credit offers; and new checks or tax information.
They steal personnel records, or bribe employees who have access.
- Pretexting: They use false pretenses to obtain
your personal information from financial institutions, telephone
companies, and other sources
What do thieves do with a stolen identity?
Once they have your personal information, identity thieves
use it in a variety of ways.
- Credit card fraud:
- They may open new credit card accounts
in your name. When they use the cards and don't pay the
bills, the delinquent accounts appear on your credit report.
- They may change the billing address on
your credit card so that you no longer receive bills, and
then run up charges on your account. Because your bills
are now sent to a different address, it may be some time
before you realize there's a problem.
- Phone or utilities fraud:
- They may open a new phone or wireless account
in your name, or run up charges on your existing account.
- They may use your name to get utility services
like electricity, heating, or cable TV.
- Bank/finance fraud:
- They may create counterfeit checks using
your name or account number.
- They may open a bank account in your name and write bad
checks.
- They may clone your ATM or debit card
and make electronic withdrawals your name, draining your
accounts.
- They may take out a loan in your name.
- Government documents fraud:
- They may get a driver's license or official ID
card issued in your name but with their picture.
- They may use your name and Social Security number
to get government benefits.
- They may file a fraudulent tax return
using your information.
- Other fraud:
- They may get a job using your Social Security number.
- They may rent a house or get medical services using your
name.
- They may give your personal information to police
during an arrest. If they don't show up for their
court date, a warrant for arrest is issued in your name.
How can you find out if your identity was stolen?
The best way to find out is to monitor your accounts and bank
statements each month, and check your credit report on a regular
basis. If you check your credit report regularly, you may be able
to limit the damage caused by identity theft.
Unfortunately, many consumers learn that their identity has been
stolen after some damage has been done.
- You may find out when bill collection agencies contact you
for overdue debts you never incurred.
- You may find out when you apply for a mortgage or car loan
and learn that problems with your credit history are holding
up the loan.
- You may find out when you get something in the mail about
an apartment you never rented, a house you never bought, or
a job you never held.
What should you do if your identity is stolen?
Filing a police report, checking your credit reports, notifying
creditors, and disputing any unauthorized transactions are some
of the steps you must take immediately to restore your good name.
Victims of the identity theft should visit the official site of
FTC and make a report for your identity stolen. www.ftc.gov
How long can the effects of identity theft last?
It is difficult to predict how long the effects of identity
theft may linger. That's because it depends on many factors including
the type of theft, whether the thief sold or passed your information
on to other thieves, whether the thief is caught, and problems
related to correcting your credit report.
Victims of identity theft should monitor financial records for
several months after they discover the crime. Victims
should review their credit reports once every three months
in the first year of the theft, and once a year thereafter. Stay
alert for other signs of identity theft.
Don't delay in correcting your records and contacting
all companies that opened fraudulent accounts. Make
the initial contact by phone, even though you will normally need
to follow up in writing. The longer the inaccurate
Should you file a police report if your identity is stolen?
A police report that provides specific details of the identity
theft is considered an Identity Theft Report, which entitles you
to certain legal rights when it is provided to the three major
credit reporting agencies or to companies where the thief misused
your information. An Identity Theft Report can be used
to permanently block fraudulent information that results from
identity theft, such as accounts or addresses, from appearing
on your credit report.
- It will also make sure these debts do not reappear on your
credit reports.
- Identity Theft Reports can prevent a company from continuing
to collect debts that result from identity theft, or selling
them to others for collection.
- An Identity Theft Report is also needed to place an extended
fraud alert on your credit report.
You may not need an Identity Theft Report if
the thief made charges on an existing account and you have been
able to work with the company to resolve the dispute. Where an
identity thief has opened new accounts in your name, or where
fraudulent charges have been reported to the consumer reporting
agencies, you should obtain an Identity Theft Report so that you
can take advantage of the protections you are entitled to.
In order for a police report to entitle you to the legal rights
mentioned above, it must contain specific details about the identity
theft. You should file an ID Theft Complaint with the FTC and
bring your printed ID Theft Complaint with you to the police station
when you file your police report. The printed ID
Theft Complaint can be used to support your local police report
to ensure that it includes the detail required.
A police report is also needed to get copies of the thief's application,
as well as transaction information from companies that dealt with
the thief. To get this information, you must submit a request
in writing, accompanied by the police report, to the address specified
by the company for this purpose.
What can you do to help fight identity theft?
A great deal!
Awareness is an effective weapon against many forms
identity theft. Be aware of how information is stolen
and what you can do to protect yours, monitor your personal information
to uncover any problems quickly, and know what to do when you
suspect your identity has been stolen.
Armed with the knowledge of how to protect yourself and take
action, you can make identity thieves' jobs much more difficult.
You can also help fight identity theft by educating your friends,
family, and members of your community. The FTC has prepared a
collection of easy-to-use materials to enable anyone regardless
of existing knowledge about identity theft to inform others about
this serious crime. To Filing a complaint with the FTC is one
of several important steps that victims of identity theft should
take. The links below will walk you how to file a complaint with
the FTC, and how you can get the protections that you, as a victim
of ID theft, may be entitled to
- Defend: Recover from Identity Theft
- What should I know before filling out the FTC's ID Theft Complaint
Form?
- Instructions for completing the ID Theft Complaint Form
- What should I know once I've filled out and printed the FTC's
ID Theft Complaint Form?
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What is a Fair Credit Billing Act? |
Errors/Corrections/Fixing
The Fair Credit Billing Act (FCBA) is a United States federal
law enacted as an amendment to the Truth in Lending Act. Its purpose
is to protect consumers from unfair billing practices and to provide
a mechanism for addressing billing errors in "open
end" credit accounts, such as credit card or charge
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What are the Examples of billing errors?
The following are examples of billing errors under the FCBA:
- Charges not actually made by the consumer
- Charges in the wrong amount
- Charges for goods not received by the consume
- Charges for goods not delivered as agreed
- Charges for goods that were damaged on delivery
- Failures to properly reflect payments or credits to an account
- Calculation errors
- Charges that the consumer wants clarified or requests proof
of
- Statements mailed to the wrong address
Correction of billing errors
The Fair Credit Billing Act
(FCBA) allows consumers to dispute billing errors by sending a
written notice of the dispute to the creditor.
To trigger duties under the Act, you must send a written dispute
via mail (US Postal Service) to the "billing inquiries"
address on your credit card statement. The creditor must receive
this dispute within sixty days of the statement date on the account
statement that first contained the billing error. This usually
leads to a chargeback to the vendor.
After receiving notice of a dispute, the credit issuer must
acknowledge the dispute, investigate the claim and, within ninety
days, make appropriate corrections either to the account or send
a letter to the consumer explaining why the creditor believes
there was no error. If the creditor responds that they believe
there was no error, the consumer can request copies of documentation
supporting the validity of the disputed items.
Fixing Credit Report Errors
You have the right, under the Fair Credit Billing Act (FCBA),
to dispute the totality and truthfulness of information in your
credit file. When a credit-reporting agency receives a dispute,
it must reinvestigate and record the current status of the disputed
items within a "reasonable period of time," unless
it believes the dispute is "frivolous or irrelevant."
If the credit-reporting agency cannot verify a disputed item,
it must delete it. If your report contains erroneous information,
the credit-reporting agency must correct it. If an item is incomplete,
the credit-reporting agency must complete it.
FOR EXAMPLE:
- If your file shows that you were late in making payments
on accounts, but fails to show that you are no longer delinquent,
the credit-reporting agency must show that your payments are
now current.
- If your file shows an account that belongs to another person,
the credit-reporting agency would have to delete it. In addition,
at your request, the credit-reporting agency must send a notice
of correction to any report recipient who has checked your file
in the past six months.
- Items in your credit profile, which you feel, deserve further
explanation (such as an account that was paid late due to the
loss of job, military call-up, or unexpected medical bills);
you can send a brief statement to the appropriate credit-reporting
agency. The information will be placed in your credit profile
and will be disclosed each time it is accessed.
Other regulations of the Fair Credit Billing Act (FCBA)
In addition to creating a mechanism for dealing with billing
errors, the FCBA contains additional regulations, including the
following:
- Billing statements must be sent at least fourteen days before
the payment is due for credit accounts that have a grace period
prior to adding finance charges.
- If banks report payments as delinquent to credit bureaus they
must also report a charge is disputed.
- Credit card companies may not prohibit merchants from offering
discounts to people who pay with cash or check.
- Banks may generally not use money in checking or savings accounts
to pay a delinquent credit account with the same bank.
- The FCBA also gives a consumer the right to sue or assert
defenses against the credit company (instead of the actual merchant)
in a dispute about the quality of goods or services received,
to the dollar extent of the amount of the charge(s) involved.
(The dollar amount of the charge must exceed $50, and the
purchase must have been made in the consumer's home state or within
100 miles of their address (unless the creditor is affiliated
with the merchant, in which case these restrictions do not apply).
The consumer must also make a good faith attempt to resolve the
dispute prior to invoking this right.)
Enforcement of the Fair Credit Billing Act (FCBA)
The Federal Trade Commission is the "overall enforcing
agency" for purposes of administrative enforcement,
though compliance by banks is enforced under section 8 of the
Federal Deposit Insurance Act.
A consumer may also file a private lawsuit in any state or federal
court with jurisdiction over the parties to recover actual damages,
statutory damages of double the erroneous finance charge(s), and
his or her costs and attorney fees (if the claim is successful).
If the alleged unlawful conduct is widespread, the consumer can
also seek to file a class action suit and seek damages up to $500,000
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What is an adverse credit history? |
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Adverse credit history, also called sub-prime credit history,
non-status credit history, impaired credit history, poor credit
history, and bad credit history, is
a negative credit rating.
A negative credit rating is often considered undesirable to lenders
and other extenders of credit for the purposes of loaning money
or capital.
What are the Reasons for credit Score?
A consumer or business' credit history is regularly tracked
by credit rating agencies. The data reported by these agencies
is primarily provided to them by creditors and includes detailed
records of the relationship a person or business
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information, including payment history, credit limits, high and
low balances, and any aggressive actions taken to recover overdue
debts, are all reported regularly (usually monthly).
This information can be quite detailed and arduous to navigate
by a potential lender dealing with a new applicant. TO
ADDRESS THIS ISSUE, CREDIT SCORING "WAS INVENTED".
All credit bureaus also offer a supplemental service called
credit scoring. Credit scoring is the process of using a proprietary
mathematical algorithm to create a numerical value that alleges
to be a total picture of an applicant's creditworthiness. Scores,
frequently based on numbers (ranging from 300-850 for consumers
in the United States), are alleged to statistically analyze a
credit history, in comparison to other debtors, and gauge the
magnitude of financial risk. Since lending money to a person or
company is a risk, credit scoring offers a standardized way for
lenders to assess that risk rapidly and "without
prejudice."

Credit scores allege to assess the likelihood that a borrower
will repay a loan or other credit obligation. The higher the score,
the better the credit history and the higher the probability that
the loan will be repaid on time; this theory purports. When creditors
report an excessive number of late payments, or trouble with collecting
payments, a "hit" on the score is suffered. Similarly,
when adverse judgments and collection agency activity are reported,
even bigger "hits" on this score are suffered. Repeated
hits can lower the score and trigger what is called a negative
credit rating or adverse credit history.
In addition, when a lender requests a credit score, it can cause
a small drop in the credit score, consequently, too many inquiries
also raise red flags and it results in drop in the FICO score.
Why Reporting of the credit
score
The information in a credit report is sold by credit
agencies to organizations that are considering whether to offer
credit to individuals or companies. It is also available
to other entities with a "permissible purpose." The
consequence of a negative credit rating is typically a reduction
in the likelihood that a lender will approve an application for
credit under favorable terms, if at all. Interest rates on loans
are significantly affected by credit history-the higher the credit
rating, the lower the interest while the lower the credit rating,
the higher the interest. The increased interest is used to offset
the higher rate of default within the low credit rating group
of individuals.
In the United States, in certain cases, insurance, housing,
and employment can also be denied based on a negative credit rating.
Note that the credit reporting agencies that do not decide whether
a credit history is "adverse". It is the individual
lender or creditor, which makes that decision, each lender, has
its own policy on what scores fall within their guidelines. The
specific scores that fall within a lender's guidelines are most
often NOT disclosed to the applicant due to its nature as a trade
secret. In the United States, a creditor is required to give a
reason for denying credit to an applicant immediately and must
provide the name and address of the credit-reporting agency that
provided data that was used to make the decision.
What are Credit Inquiries?
The Fair Credit Billing Act (FCBA) outlines specifically who
can see your credit profile. Businesses must have a "LEGITIMATE
BUSINESS NEED," and a "PERMISSIBLE
PURPOSE," as stated in the federal law to obtain
your credit file. Otherwise, only you, and only those who you
give written permission, can access your credit files. Your neighbors,
friends, co-workers, and even your family members cannot have
access to your credit profile unless you authorize it.
Some examples of those who can access your credit files are:
- Credit grantors
- Collection agencies
- Insurance companies
- Employers
Any company that receives a copy of your credit profile will
be listed under the Inquiry section of your report.
An inquiry is a listing of the name of a credit grantor or authorized
user who has accessed your credit file. Credit grantors post an
inquiry before offering you a pre-approved credit card application.
These are listed as promotional inquiries on
your credit file because only your name and address were accessed,
not your credit history information. They are NOT sent to credit
grantors or businesses for reasons of credit reporting. They are
listed for your informational purposes only.
The Fair Credit Billing Act (FCBA) is the federal law regulating
credit-reporting companies like Equifax, Experian, and Trans Union.
It has been in effect since 1971 and undergoes periodic revisions
by the Federal Trade Commission. This law protects consumers'
rights such as the right to review and contest information in
their credit profiles. It also specifically defines who can
access the information in a credit profile, and how you are notified
of this activity.
How to dispute Credit Report
Errors.
Your credit report contains information about you:
- where you live,
- how you pay your bills,
- whether you've been sued,
- have you ever been arrested,
- have you filed for bankruptcy,
- is there any lien against you,
- is there any court judgment against you,
- where do you work,
- your previous employment from the last 7 years
- your previous address from the last 5 years
Consumer reporting companies sell the information in your report
to creditors, insurers, employers, and other businesses that use
it to evaluate your applications for credit, insurance, employment,
or renting a home. The federal Fair Credit Reporting Act
(FCRA) promotes the accuracy and privacy of information
in the files of the nation's consumer reporting companies.
Some financial advisors and consumer
advocates suggest that you review your credit report periodically.
Why?
- Because the information it contains affects whether you can
get a loan-and how much you will have to pay to borrow money.
- To make sure the information is accurate, complete, and up-to-date
before you apply for a loan for a major purchase like a house
or car, buy insurance, or apply for a job.
- To help guard against identity theft. That's when someone
uses your personal information - like your name, your Social
Security number, or your credit card number - to commit fraud.
Identity thieves may use your information to open a new credit
card account in your name. Then, when they don't pay the bills,
the delinquent account is reported on your credit report. Inaccurate
information like that could affect your ability to get credit,
insurance, or even a job.
How to Correct Errors on your
credit report.
Under the FCRA, both the consumer reporting company and the
information provider (that is, the person, company, or organization
that provides information about you to a consumer reporting company)
are responsible for correcting inaccurate or incomplete information
in your report. To take advantage of all your rights under
this law, contact the consumer reporting company and the information
provider.
First Step to correct errors.
Tell the consumer reporting company, in writing, what
information you think is inaccurate. Include copies
(NOT originals) of documents that support your position. In addition
to providing your complete name and address, your letter should
clearly identify each item in your report you dispute, state the
facts and explain why you dispute the information, and request
that it be removed or corrected.
You may want to enclose a copy of your report with the items
in question circled. Your letter may look something like the one
given below as an example. Send your letter by certified mail,
"return receipt requested," so you can document
what the consumer reporting company received. Keep copies of your
dispute letter and enclosures.
Consumer reporting companies must investigate the items in question-usually
within 30 days-unless they consider your dispute frivolous. They
also must forward all the relevant data you provide about the
inaccuracy to the organization that provided the information.
After the information provider
receives notice of a dispute from the consumer reporting company,
it must investigate, review the relevant information, and report
the results back to the consumer reporting company.
If the information provider finds the disputed information is
inaccurate, it must notify all three nationwide consumer-reporting
companies so they can correct the information in your file.
When the investigation is complete, the consumer reporting
company must give you the results in writing and a free copy of
your report if the dispute results in a change. This free
report does not count as your annual free report. If an item is
changed or deleted, the consumer reporting company cannot put
the disputed information back in your file unless the information
provider verifies that it is accurate and complete. The consumer
reporting company also must send you written notice that includes
the name, address, and phone number of the information provider.
If you ask, the consumer reporting company must send notices
of any corrections to anyone who received your report in the past
six months. You can have a corrected copy of your report sent
to anyone who received a copy during the past two years for employment
purposes.
If an investigation doesn't resolve your dispute
with the consumer reporting company, you can ask that a statement
of the dispute be included in your file and in future reports.
You also can ask the consumer reporting company to provide your
statement to anyone who received a copy of your report in the
recent past. You can expect to pay a fee for this service.
Second Step to correct errors.
Tell the creditor or other information provider, in writing,
that you dispute an item. Be sure to include copies (NOT originals)
of documents that support your position. Many providers specify
an address for disputes. If the provider reports the item to a
consumer reporting company, it must include a notice of your dispute.
Moreover, if you are correct - that is, if the information is
found to be inaccurate - the information provider may not report
it again.
Adding Accounts to Your File.
Your credit file may not reflect all your credit accounts. Although
most national department store and all-purpose bank credit card
accounts will be included in your file, not all creditors supply
information to consumer reporting companies: some
travel, entertainment, gasoline card companies, local retailers,
and credit unions are among the creditors that don't.
If you've been told that you were denied credit because of an
"insufficient credit file" or "no credit file"
and you have accounts with creditors that don't appear in your
credit file, ask the consumer reporting companies to add this
information to future reports. Although they are not required
to do so, many consumer-reporting companies will add verifiable
accounts for a fee. However, understand that if these creditors
do not report to the consumer reporting company on a regular basis,
the added items will not be updated in your file.
When negative information in your report is accurate, only the
passage of time can assure its removal. A consumer reporting company
can report most accurate negative information for seven years
and bankruptcy information for 10 years. Information about an
unpaid judgment against you can be reported for seven years or
until the statute of limitations runs out, whichever is longer.
There is no time limit on reporting: information about criminal
convictions; information reported in response to your application
for a job that pays more than $75,000 a year; and information
reported because you've applied for more than $150,000 worth of
credit or life insurance. There is a standard method for calculating
the seven-year reporting period. Generally, the period runs from
the date that the event took place.
Sample Dispute letter
Date
Your Name
Your Address, City, State, Zip Code
Complaint Department
Name of the Credit Bureau
Address
City, State, Zip Code
Phone Number (if any)
Dear Sir or Madam:
I am writing to dispute the following information in my file.
I have circled the items I dispute on the attached copy of the
report I received.
This item (identify item(s) disputed by name of source, such
as creditors or tax court, and identify type of item, such as
credit account, judgment, etc.) is (inaccurate or incomplete)
because (describe what is inaccurate or incomplete and why). I
am requesting that the item be removed (or request another specific
change) to correct the information.
Enclosed are copies of (use this sentence if applicable and describe
any enclosed documentation, such as payment records, court documents)
supporting my position. Please reinvestigate this (these) matter(s)
and (delete or correct) the disputed item(s) as soon as possible.
Sincerely,
Your name
Enclosures: (List what you are enclosing.)
The FTC works for the consumer to prevent fraudulent, deceptive
and unfair business practices in the marketplace and to provide
information to help consumers spot, stop, and avoid them. To file
a complaint or to get free information on consumer issues, visit
ftc.gov or call toll-free, 1-877-FTC-HELP
(1-877-382-4357); TTY: 1-866-653-4261. The FTC enters Internet,
telemarketing, identity theft, and other fraud-related complaints
into Consumer Sentinel, a secure online database available to
hundreds of civil and criminal law enforcement agencies in the
U.S. and abroad.
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What is a Credit rating agency? |
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A credit rating agency (CRA) is a company that assigns credit
ratings for issuers of certain types of debt obligations. In most
cases, these issuers are companies, cities, non-profit organizations,
or national governments issuing debt-like securities that can
be traded on a secondary market. A credit rating measures
credit worthiness, the ability to pay back a loan, and affects
the interest rate applied to loans. (A company that
issues credit scores for individual credit-worthiness is generally
called a credit bureau or consumer credit reporting agency.)
Interest rates are not the same for everyone, but instead are
based on risk-based pricing, a form of price discrimination based
on the different expected costs of different borrowers, as set
out in their credit rating. There exist more than 100 rating agencies
worldwide.
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What are Credit Reporting
Agencies?
Credit Reporting Agencies collect information about you and
your credit history from public records, your creditors and other
reliable sources. These agencies make your credit history available
to your current and prospective creditors and employers as allowed
by law. Credit agencies do not grant or deny credit.
The credit reporting agencies are:
Equifax
PO Box 105873
Atlanta, GA 30348
800-685-1111
Experian
PO Box 2002
Allen, TX 75013
Consumer Credit Questions 888-EXPERIAN
(888-397-3742)
Trans-Union
Post Office Box 2000
Chester, PA 19022
(800) 916-8800
(800) 851-2674
What is Equifax.
Equifax, Inc. is a consumer credit reporting agency in the US,
considered one of the big three American credit agencies along
with Experian and TransUnion. Founded in 1899, Equifax is the
oldest of the three agencies and gathers and maintains information
on over 400 million credit holders worldwide. Based in Atlanta,
Georgia, Equifax is a global service provider with US $1.5 billion
in annual revenue and 5,000 employees in 14 countries.
What is Experian.
Experian is a global credit information group, with operations
in over 30 countries around the world. The company's largest operation,
Experian North America, is a consumer credit reporting agency,
considered one of the big three US credit agencies along with
Equifax and TransUnion. As well as the US, Experian has operations
in most European countries, Argentina, Brazil, Chile, South Africa,
China, Japan and Australia.
What is TransUnion.
TransUnion (full name Trans Union LLC) is a
consumer credit reporting agency, considered one of the "big
three" agencies in the United States. Like its main competitors,
Experian and Equifax, it now markets its credit reports directly
to consumers, in addition to its core business of providing the
reports to potential creditors.
Union Car Company as their holding company created TransUnion
in 1968. Its credit business began with the purchase of Credit
Bureau of Cook County (CBCC) in 1969. Trans Union was built from
acquisitions of major city credit bureaus, with service agreements
with local owners of bureaus, which were not for sale. Today it
operates 250 offices across the U.S. and in 24 countries worldwide.
It is based in Chicago, Illinois.
TransUnion was a subsidiary of The Marmon Group until January
2005. It is now an independent, privately held company.
How to get your Credit Report?
An amendment to the FCRA requires each of the nationwide consumer
reporting companies-Equifax, Experian, and TransUnion-to provide
you with a free copy of your credit report, at your request, once
every 12 months. Access your Free Credit Reports at ftc.gov/bcp/conline/edcams/credit/.
How to Order Your Free Report
The three nationwide consumer-reporting companies have set up
one website, toll-free telephone number, and mailing address through
which you can order your free annual report. To order, visit www.annualcreditreport.com,
call 877-322-8228, or complete the Annual
Credit Report Request Form and mail it to: Annual Credit Report
Request Service, P.O. Box 105281, Atlanta, GA 30348-5281. Do not
contact the three nationwide consumer-reporting companies individually.
They are providing free annual credit reports only through www.annualcreditreport.com,
877-322-8228, and Annual Credit Report Request Service, P.O. Box
105281, Atlanta, GA 30348-5281.
You may order your reports from each of the three nationwide
consumer-reporting companies at the same time, or you can order
from only one or two. The law allows you to order one free copy
from each of the nationwide consumer reporting companies every
12 months.
You need to provide your name, address, Social Security
number, and date of birth. If you have moved in the last
two years, you may have to provide your previous address. To maintain
the security of your file, each nationwide consumer reporting
company may ask you for some information that only you would know,
like the amount of your monthly mortgage payment. Each company
may ask you for different information because the information
each has in your file may come from different sources.
Other situations where you might be eligible for a free report
Under federal law, you're also entitled to a free report if
a company takes adverse action against you, such as denying your
application for credit, insurance, or employment, based on information
in your report. You must ask for your report within 60 days of
receiving notice of the action. The notice will give you the name,
address, and phone number of the consumer reporting company.
You're also entitled to one free report a year if
you're unemployed and plan to look for a job within 60 days; if
you're on welfare; or if your report is inaccurate because of
fraud, including identity theft.
Otherwise, a consumer reporting company may charge you up to
$19.00 for another copy of your report within a 12-month period.
To buy a copy of your report, contact:
Equifax
800-685-1111
www.equifax.com
Experian
888-397-3742)
www.experian.com
TransUnion
800-916-8800
www.transunion.com
Under state law, consumers in Colorado, Georgia, Maine, Maryland,
Massachusetts, New Jersey, and Vermont already have free access
to their credit reports.
What is AnnualCreditreport.com?
Annualcreditreport.com is a website jointly operated by the
three major U.S. credit reporting agencies. The site was created
in order to comply with their obligations under the Fair and Accurate
Credit Transactions Act (FACTA) to provide a mechanism for every
consumer to receive a free annual credit report.
Background behind annualcreditreport.com
One of the provisions of FACTA, passed in 2003 as an amendment
to the Fair Credit Reporting Act (FCRA), was a requirement that
the credit reporting agencies provide, upon request, a
free credit report every twelve months to every consumer.
The goal was to allow consumers a way to ensure their credit information
is correct and to guard against identity theft.
Accordingly, the three major credit-reporting agencies, Equifax,
Experian and TransUnion created the joint venture company, Central
Source LLC, to oversee their compliance with FACTA. Central
Source then set up a toll-free telephone number, a mailing address
and a central website, annualcreditreport.com, to process consumer
requests. Access to the free report was initially rolled out in
stages, based on the consumer's state of residence. However, by
the end of 2005, all U.S. consumers could use these services to
obtain a credit report.
What is a Credit Profile?
Your credit profile details your credit history as it has been
reported to the credit reporting agencies by lenders who have
extended credit to you. Your credit profile lists what types of
credit you use, the length of time your accounts have been open,
and whether you have paid your bills on time. It tells lenders
how much credit you have used and whether you are seeking new
sources of credit.
Basically, it is a picture of how you paid back the companies
you have borrowed money from and how you have met other financial
obligations.
There are usually five categories of information on a credit
profile:
- Identifying Information
- Employment Information
- Credit Information
- Public Record Information
- Inquiries
There are many items that are NOT included on your credit profile,
including:
- Your race
- Your religion
- Your health
- Your driving record
- Your criminal record
- Your political preference
- Your income
What is a Credit Grades?
Mortgage companies often grade your loan based on certain credit-related
items such as payment history, amount of debt payments, bankruptcies,
equity position, and your credit score.
Below is a guide to help you estimate your credit grade. This
is only a guide as many companies have exceptions that may result
in more strict or more lenient guidelines.
A General Guide to Credit Grades:
The figures shown here are estimates. When trying to figure
your credit grade, keep in mind the following principles:
- Other Things Being Equal:
When you have bad credit, all of the other aspects of the loan
need to be in order. Equity, stability, income, documentation
and assets play a larger role in the approval decision.
- Worst Case Scenario:
When determining your grade, various combinations are allowed,
but the worst case will push your grade to a lower credit guide.
Late mortgage payments and bankruptcies are the most important.
- Going Once, Going Twice:
Credit patterns are very important. A high number of recent
inquiries and more than a few outstanding loans may signal a
problem. A "willingness to pay" is important, thus
late payments in the same time period is better than random
late payments as they signal an effort to pay even after falling
behind.
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What is a Credit score? |
| Associated with a person's credit history, though
not part of the credit report, is a number called the
credit score, which is a mathematical model used to predict
how likely a person is to repay a loan. The score is based on
information in a person's credit report, and the most commonly
used credit score is the FICO credit score, used by over 70% of
the nation's creditors. For the FICO credit score, the scores
range from 300 to 850, with higher scores considered better. The
majority of credit scores fall within the 600s and 700s.
A credit score is a numerical expression based on a statistical
analysis of a person's credit files, to represent the creditworthiness
of that person, which is the likelihood that the person will pay
his or her debts in a timely manner. A credit score is
primarily based on credit report information typically sourced
from credit bureaus / credit reference agencies.
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use credit scores to evaluate the potential risk posed by lending
money to consumers and to mitigate losses due to bad debt. Lenders
use credit scores to determine who qualifies for a loan, at what
interest rate, and what credit limits. The use of credit or identity
scoring prior to authorizing access or granting credit is an implementation
of a trusted system.
Credit scoring is not limited to banks. Other organizations,
such as mobile phone companies, insurance companies, employers,
and government departments employ the same techniques. Credit
scoring also has a lot of overlap with data mining, which uses
many similar techniques.
Credit scoring is a statistical method that lenders use to quickly
and objectively assess the credit risk of a loan applicant. The
score is a number that rates the likelihood you will pay back
a loan. Scores range from 350 (high risk) to 950 (low risk). There
are a few types of credit scores; the most widely used are FICO?
Scores, which were developed by Fair Isaac & Company, Inc.
for each of the credit reporting agencies.

Credit scores only consider the information contained in your
credit profile. They do not consider your income, savings, down
payment amount, or demographic factors like gender, race, nationality
or marital status. Past delinquencies, derogatory payment behavior,
current debt level, length of credit history, types of credit
and number of inquiries are all considered in credit scores. Your
score considers both positive and negative information in your
credit report. Late payments will lower your score, but establishing
or re-establishing a good track-record of making payments on time
will raise your score.
Different portions of your credit file are given different
weights. They are:
- 35% - Previous credit performance (specific to your payment
history)
- 30% - Current level of indebtedness (current balance compared
to high credit)
- 15% - Time credit has been in use (opening date)
- 15% - Types of credit available (installment loans, revolving
and debit accounts)
- 5% - Pursuit of new credit (number of inquiries)
The most important factor for a good credit score is paying
your bills on time. Even if the debt you owe is a small amount,
it is crucial that you make payments on time.
In addition, you may want to: keep balances low on credit cards
and other "revolving credit;" apply
for and open new credit accounts only as needed; and pay off debt
rather than moving it around. Also don't close unused cards as
a short-term strategy to raise your score. Owing the same amount
but having fewer open accounts may lower your score.
Recent changes minimize the negative effects that rate shopping
can have on a mortgage applicant. If there is a consumer originated
inquiry within the past 365 days from mortgage or auto related
industries, these inquiries are ignored for scoring purposes for
the first 30 calendar days; then, multiple inquiries within the
next 14 days are counted as one. Each inquiry will still appear
on the credit report.
Every score is accompanied by a maximum of four reason codes.
Reason codes identify the most significant reason that you did
not score higher. The reason codes can help a lender describe
the reasons for higher than expected rates or loan denial. Scores
are not part of the credit profile and are not covered by the
Fair Credit Reporting Act.
Your credit report must contain at least one account, which has
been open for six months or greater, and at least one account
that has been updated in the past six months for you to get a
credit score. This ensures that there is enough information in
your report to generate an accurate score. If you do not meet
the minimum criteria for getting a score, you may need to establish
a credit history prior to applying for a mortgage.
Steps to Take After Being Denied a Mortgage Loan
It is never fun to be turned down for a loan, but before you
think you won't be able to get credit anywhere, there are some
steps you can take.
A federal law, The Equal Credit Opportunity Act, requires lenders
to tell you in writing when you have been turned down for credit.
Two important pieces of information must be included in the letter
you receive when you are denied credit:
- The specific reasons why you were denied credit (or information
on how to obtain those reasons); and
- If a credit report was used in making that decision, the name
and address of the credit reporting agency that supplied it.
You may be denied credit for various reasons, including not
meeting the creditor's minimum income requirement or not being
at your address or job for the required amount of time.
If your loan application was rejected because of insufficient
income to afford, the house you want or you have insufficient
funds for closing costs and a down payment, you could consider
loan programs for low- to moderate-income borrowers with lower
down payment requirements, such as an FHA loan or VA loan.
If you requested the loan amount, which is larger than 95 percent
of the appraised property value, the chances are that loan will
be denied. In this situation:
- You can try re-negotiate with the seller for the purchase
price to lower the loan amount
- Make an additional down payment to cover the difference between
the appraised value and purchase price
- If you think the appraiser undervalued the property suggest
that the lender re-examine the appraisal
If your loan is turned down because of a poor credit
report, you are entitled to a free copy of that report. You must
request it within 60 days, so don't wait to order it. Read your
report carefully to make sure it is accurate and complete.
Once you have a copy of your credit report, you should check
for errors and fix any errors by disputing them with the credit
report agency. If you believe that mistakes on your report led
to the rejection of your application, you can ask the credit bureau
to send a corrected copy to the lender. Follow up with the lender
to find out if your application can be reevaluated.
Finally, you can try again. All lenders have different approval
standards. Just because you didn?t get a loan from one financial
institution doesn't mean you can't get one somewhere else. Try
again with another company. Just don't apply for more than four
or five loans in a six-month period.
Your Credit Score Helps Determine What You'll Pay
Ever wonder how a lender decides whether to grant you credit
or not? For years, creditors have been using credit-scoring systems
to determine if you'd be a good risk for credit cards, auto loans,
and mortgages.
These days, many more types of businesses;
- including insurance companies,
- phone companies,
- mortgage companies,
- employment,
- personal loans and credit union,
are using credit scores to decide whether to approve you for
a loan or service and on what terms. Auto and homeowners insurance
companies are among the businesses that are using credit scores
to help decide if you'd be a good risk for insurance. A higher
credit score means you are likely less of a risk, and in turn,
means you will be more likely to get credit or insurance - or
pay less for it.
What is credit scoring?
Credit scoring is a system creditors use to help determine whether
to give you credit. It also may be used to help decide the terms
you are offered or the rate you will pay for the loan.
Information about you and your credit experiences, like your
bill-paying history, the number and type of accounts you have,
whether you pay your bills by the date they're due, collection
actions, outstanding debt, and the age of your accounts, is collected
from your credit report. Using a statistical program, creditors
compare this information to the loan repayment history of consumers
with similar profiles. For example, a credit scoring system awards
points for each factor that helps predict who is most likely to
repay a debt. A total number of points - a credit score - helps
predict how creditworthy you are - how likely it is that you will
repay a loan and make the payments when they're due.
Some insurance companies also use credit report information,
along with other factors, to help predict your likelihood of filing
an insurance claim and the amount of the claim. They
may consider these factors when they decide whether to grant you
insurance and the amount of the premium they charge. The credit
scores insurance companies use sometimes are called "insurance
scores" or "credit-based
insurance scores."
Credit scores and credit reports
Your credit report is a key part of many credit-scoring
systems. That's why it is critical to make sure your
credit report is accurate. Federal law gives you the right to
get a free copy of your credit reports from each of the three
national consumer-reporting companies once every 12 months.
The Fair Credit Reporting Act (FCRA) also gives you the right
to get your credit score from the national consumer reporting
companies. They are allowed to charge a reasonable fee, generally
around $8, for the score. When you buy your score, often you get
information on how you can improve it.
To order your free annual report from one or all the national
consumer reporting companies, and to purchase your credit score,
visit www.annualcreditreport.com, call toll-free 877-322-8228,
or complete the Annual Credit Report Request Form and mail it
to: Annual Credit Report Request Service, P. O. Box 105281, Atlanta,
GA 30348-5281. For more information, see Your Access to Free Credit
Reports.
How is a credit scoring system
developed?
To develop a credit scoring system or model, a creditor or insurance
company selects a random sample of its customers, or a sample
of similar customers, and analyzes it statistically to identify
characteristics that relate to risk. Each of the characteristics
then is assigned a weight based on how strong a predictor it is
of who would be a good risk. Each company may use
its own scoring model, different scoring models for different
types of credit or insurance, or a generic model developed by
a scoring company.
Under the Equal Credit Opportunity
Act (ECOA), a creditor's scoring system may not
use certain characteristics - for example, race, sex, marital
status, national origin, or religion - as factors. The law allows
creditors to use age in properly designed scoring systems. But
any credit scoring system that includes age must give equal treatment
to elderly applicants.
What can I do to improve my score?
Credit scoring systems are complex and vary among creditors
or insurance companies and for different types of credit or insurance.
If one factor changes, your score may change - but improvement
generally depends on how that factor relates to others the system
considers. Only the business using the scoring knows what might
improve your score under the particular model they use to evaluate
your application.
Nevertheless, scoring models usually consider the following
types of information in your credit report to help compute your
credit score:
- Have you paid your bills on time? You can count on payment
history to be a significant factor. If your credit report indicates
that you have paid bills late, had an account referred to collections,
or declared bankruptcy, it is likely to affect your score negatively.
- Are you maxed out? Many scoring systems evaluate the amount
of debt you have compared to your credit limits. If the amount
you owe is close to your credit limit, it's likely to have a
negative effect on your score.
- How long have you had credit? Generally, scoring systems consider
the length of your credit track record. An insufficient credit
history may affect your score negatively, but factors like timely
payments and low balances can offset that.
- Have you applied for new credit lately? Many scoring systems
consider whether you have applied for credit recently by looking
at "inquiries" on your credit report. If you have applied for
too many new accounts recently, it could have a negative effect
on your score. Every inquiry isn't counted: for example, inquiries
by creditors who are monitoring your account or looking at credit
reports to make "prescreened" credit offers are not considered
liabilities.
- How many credit accounts do you have and what kinds of accounts
are they? Although it is generally considered a plus to have
established credit accounts, too many credit card accounts may
have a negative effect on your score. In addition, many scoring
systems consider the type of credit accounts you have. For example,
under some scoring models, loans from finance companies may
have a negative effect on your credit score.
Scoring models may be based on more than the information in your
credit report. When you are applying for a mortgage loan, for
example, the system may consider the amount of your down payment,
your total debt, and your income, among other things.
Improving your score significantly is likely to take some time,
but it can be done. To improve your credit score under
most systems, focus on paying your bills in a timely way, paying
down any outstanding balances, and staying away from new debt.
Are credit scoring systems reliable?
Credit scoring systems enable creditors or insurance
companies to evaluate millions of applicants consistently on many
different characteristics. To be statistically valid,
these systems must be based on a big enough sample. They generally
vary among businesses that use them.
Properly designed, credit scoring systems generally enable faster,
more accurate, and more impartial decisions than individual people
can make. And some creditors design their systems so that some
applicants - those with scores not high enough to pass easily
or low enough to fail absolutely - are referred to a credit manager
who decides whether the company or lender will extend credit.
Referrals can result in discussion and negotiation between the
credit manager and the would-be borrower.
What if I am denied credit or insurance, or don't get the terms
I want?
If you are denied credit, the ECOA requires that the creditor
give you a notice with the specific reasons your application was
rejected or the news that you have the right to learn the reasons
if you ask within 60 days. Ask the creditor to be specific: Indefinite
and vague reasons for denial are illegal. Acceptable reasons might
be "your income was low" or "you
haven't been employed long enough." Unacceptable
reasons include "you didn't meet our minimum standards"
or "you didn't receive enough points on our credit scoring
system."
Sometimes you can be denied credit or insurance - or initially
be charged a higher premium - because of information in your credit
report. In that case, the FCRA requires the creditor or insurance
company to give you the name, address, and phone number of the
consumer reporting company that supplied the information. Contact
the company to find out what your report said. This information
is free if you ask for it within 60 days of being turned down
for credit or insurance. The consumer reporting company can
tell you what's in your report; only the creditor or insurance
company can tell you why your application was denied.
If a creditor or insurance company says you were denied credit
or insurance because you are too near your credit limits on your
credit cards, you may want to reapply after paying down your balances.
Because credit scores are based on credit report information,
a score often changes when the information in the credit report
changes.
If you've been denied credit or insurance or didn't
get the rate or terms you want, ask questions:
- Ask the creditor or insurance company if a credit scoring
system was used. If it was, ask what characteristics or factors
were used in the system, and how you can improve your application.
- If you get the credit or insurance, ask the creditor or insurance
company whether you are getting the best rate and terms available.
If you're not, ask why.
- If you are denied credit or not offered the best rate available
because of inaccuracies in your credit report, be sure to dispute
the inaccurate information with the consumer reporting company.
To learn more about this right, see How to Dispute
Credit Report Errors.
The FTC works for the consumer to prevent fraudulent, deceptive
and unfair business practices in the marketplace and to provide
information to help consumers spot, stop, and avoid them. To file
a complaint or to get free information on consumer issues, visit
ftc.gov or call toll-free, 1-877-FTC-HELP (1-877-382-4357); TTY:
1-866-653-4261. The FTC enters Internet, telemarketing, identity
theft, and other fraud-related complaints into Consumer Sentinel,
a secure online database available to hundreds of civil and criminal
law enforcement agencies in the U.S. and abroad.
Credit Scoring? What Your Score
Means
Credit scoring places you in one of three general categories.
- If you have a score of 680 or above, you may be considered
an A+ borrower. Your loan will involve basic underwriting, probably
through a computerized automated underwriting system and could
be completed within minutes. If you are in this category, you
have a good chance of obtaining a low interest rate and closing
your loan quickly.
- If you have a score below 680 but above 620, an underwriter
will probably take a closer look at your file to determine potential
risks. If you are in this category, you may find the process
and underwriting time no different than in the past. Supplemental
credit documentation and letters of explanation may be required
before an underwriting decision is made. You may still be able
to obtain "A" pricing, but loan closing may take longer
than if you had a higher score.
- If you have a score below 620, you may not be eligible for
the best loan rates and terms offered. Mortgage professionals
may divert you to alternate funding sources other than Fannie
Mae or Freddie Mac.
You may find loan terms and conditions less attractive than
?A? loans, and it may take some time before a suitable funding
source is located.

If you do have negative information on your credit report, such
as late payments, bankruptcy, or too many inquiries, your best
strategy may be to pay your bills and wait. Time is often your
best ally in improving credit.
The length of time to rebuild your score depends on the reason
behind your low score. Most decreases in scores are due to the
addition of a new element to your credit report such as a delinquency
or an inquiry. These new elements will continue to affect your
score until they reach a certain age. Delinquencies remain on
your credit report for seven years. Most public record items remain
on your credit report for seven years, although some bankruptcies
may remain for 10 years and unpaid tax liens remain for 15 years.
Inquiries remain on your report for two years.
While many lenders use these scores to help them make lending
decisions, each lender has its own strategy, including the level
of risk it will accept for a certain loan product. There is no
single ?cutoff score" used by all lenders and there are many
other factors used to determine your eligibility and interest
rate.
Design of credit score
in USA.
In the United States, a credit score is a number based on a
statistical analysis of a person's credit files, that represents
the creditworthiness of that person, which is the likelihood that
the person will pay his or her bills. A credit score is primarily
based on credit report information, typically from the three major
credit bureaus, namely Experian, Transunion and Equifax.
There are different variants of calculating credit scores. FICO
is a credit score developed by Fair
Isaac & Co. It is used by many mortgage lenders that use
a risk-based system to determine the possibility that the borrower
may default on financial obligations to the mortgage lender.
American's are entitled to one free credit report within a 12
month period from each of the three agencies. The three credit
bureaus run Annualcreditreport.com, where users can get their
free credit report, normally without credit scores. Credit scores
are available as an add-on feature of the report for a fee.
In some states, such as California, a consumer is also entitled
to a free credit report within 30 days of being denied credit
or receiving sub-normal credit terms from a lender due to their
credit rating.
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What is a Credit history? |
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This article deals with the general concept of the term credit
history, for detailed information about the same topic in the
United States see Credit score (United States).
Credit history or credit report is, in many countries, a record
of an individual's or company's past borrowing and repaying, including
information about late payments and bankruptcy. The term "credit
reputation" can either be used synonymous to credit
history or to credit score.
When a customer fills out an application for credit from a bank,
store or credit card company, their information is forwarded to
a credit bureau, along with constant updates on the status of
their credit accounts, address or any other changes you may have
made since the last time they applied for any credit.
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| This information is used by lenders such as credit
card companies to determine an individual's or entity's credit
worthiness; that is, determining an individual's or entity's means
and willingness to repay an indebtedness. This helps determine
whether to extend credit, and on what terms. With the adoption
of risk-based pricing on almost all lending in the financial services
industry, this report has become even more important since it
is usually the sole element used to choose the annual percentage
rate (APR).
How credit rating is determined
Credit ratings are determined differently in each country, but
the factors are similar, and may include:
- Payment record - a record of bills being
overdue will lower the credit rating.
- Control of debt - Lenders want to see that
borrowers are not living beyond their means. Experts estimate
that non-mortgage credit payments each month should not exceed
more than 15 percent of the borrower's after tax income.
- Signs of responsibility and stability - Lenders
perceive things such as longevity in the borrower's home and
job (at least two years) as signs of stability. Having a respected
profession can improve a credit rating.
- Re-Aging - Through re-aging, a credit history
is re-written and you are given a fresh start on that particular
account. This can dramatically improve the credit score. In
2000 the Federal Financial Institutions Examination Council
(FFEIC) clarified guidelines on re-aging accounts for delinquent
borrowers. (PDF)
- Credit inquiries - An inquiry is a notation
on a credit history file. There are several kinds of notations
that may or may not have an adverse effect on the credit score.
Soft pulls don't affect the credit score and are characteristic
of the following examples:

A credit bureau may sell a person's contact information to an
advertiser purchasing a list of people with similar characteristics,
like homeowners with excellent credit. A creditor can check a
person's credit periodically. Or, a credit counseling agency,
with the client's permission, can obtain a client's credit report
with no adverse action. Each of the preceding examples are commonly
referred to as a "soft" credit pull.
However "hard" credit inquiries are made by lenders.
Lenders, when granted a permissible purpose by a borrower for
the purposes of extending his credit, can check his credit history.
Hard inquiries from lenders directly affect the borrower's credit
score. Keeping credit inquiries to a minimum can help a person's
credit rating. A lender may perceive many inquiries on a person's
report as a signal that the person is looking for loans and will
possibly consider that person a poor credit risk.
- Credit cards that are not used - Although it is believed
that having too many credit cards can have an adverse effect
on a credit score, closing these lines of credit will not improve
your score. The credit rating formula looks at the difference
between the amount of credit a person has and the amount being
used, so closing one or more accounts will reduce your total
available credit. And the lower the percentage of available
credit, the more the credit score will drop. The credit formula
also factors in the length of time credit accounts have been
open, so closing an account with several years of history is
another avoidable credit mistake.
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