Email FAQ - Frequently Asked Questions

Browse the Knowledgebase

Up-to 10 additional pages
You can also add up-to 10 pages with contents of your choice. These pages can be used to upload articles, company news and reports.
How do I create an email account?
Here is what you need to do:

Step 1: Log into your hosting account control panel

Control Panel URL: http://www.yourdomain.com/cpanel

Step 2: On the main page, please click on the 'Mail' icon.

Step 3: From the Mail Manager Main Menu click "Add/Remove/Manage Accounts" option (3rd from top). This would show you the list of existing accounts.

Step 4: Look for "[ Add Account ]" at the bottom. Once clicked it would ask you to enter "E-mail:", "Password:" and "Quota (optional):". When done click "Create".

Step 6: Thats it, you are done!
How do I use the spam filters?
Step 1: Log into your hosting account control panel

Control Panel URL: http://www.yourdomain.com/cpanel

Step 2: On the main page, please click on the 'Mail' icon.

Step 3: From the Mail Manager Main Menu click "SpamAssassin".

Step 4: Click "Enable SpamAssassin" and/or "Enable Spam Box".

Step 6: Thats it, you are done! Your email will now be protected with our spam filters.
How can I send and receive my email?
You can download your email using our web based mail or using your own email software, including Outlook Express, Outlook, or Eudora. Check next questions for email setup guides specific to your email software.
How to configure Outlook Express to send and receive my email?
How to configure MS Outlook 2003 to send and receive my email?
What is Email Forwarding and how does it work?
Email forwarding is a process that allows you to forward your email from one email address to another. For example, email@yourdomain.com could be forwarded to your current email address (mycurrentemail@somedomain.com). You can also forward emails from multiple adresses to a single email address. This gives you the ability to receive all email at one address.

The solution most web hosts offer for webmail protection is called SpamAssassin.

SpamAssassin is an automated mail filter that uses a wide range of heuristic algorithms on mail headers and message body text to identify "SPAM" (unsolicited email). This software is capable of eliminating more than 98% of all SPAM messages. Its performance depends on the individual configuration, which can be tuned by each website owner. Once identified, the mail is tagged as "SPAM" for later filtering using the user's desktop mail client.

For more information, please visit SpamAssassin official website.

 

How to protect your email account from spam
About 60% of the total e-mail traffic in the Internet is SPAM (unsolicited email). Also there are many viruses distributed via email which are very dangerous for both your email and for your computer. That is why it is very important to protect your email. Below you will find tips which will help you ensure your email security.

Do not open emails from unknown senders. These emails are usually sent with interesting subjects like: "I love you", "You have won the lottery", etc.
Do not open emails that contain executable files (.exe files) even if they are sent by known addresses, unless you are sure the files are clear. These files usually contain viruses and may infect your email and computer.
If you use your email address to subscribe to free newsletters, lotteries or other similar activities, this usually results in an increased number of spam messages in your inbox.
Using an email client for your webmail account will lower the risk of getting infected or spam messages for email clients have inbuilt protection.

FAQ Home

Check for most popular Frequently Asked Questions.