Refund Policy

 

General Terms
32a. All our pre-made Services come with a 15-days hassle-free moneyback guarantee. If due to any reason you are not satisfied with the Goods, contact us with your order details and we will issue full refund.
32b. Due the nature of customized Services (designed and developed specifically for a Customer), we offer no returns and/or refunds.

We go all out to provide a quality service, and this includes that all queries are replied within 24 hours. It’s very rare that we get a request for refund, and even in these uncommon cases, more often than not, the refund request is not pursued after personal attention to the problem reported by the subscriber. Therefore it is requested that in case of a problem, contact our support department, our representative will contact you as soon as possible to sort out the concerning issue in the most possible efficient manner.

How to request refund

If you would like to request a refund, please fill in and submit the online refund request form below at least 48 hours prior to the end of 15 days from the signup date for your service. If submission fails, please send the information by e-mail to . We ask you to let us know why you are canceling your account, and how we may improve our services.

Supplementary terms
This policy is a part of agreement, concluded between you and iMortgageSites LLC when you purchase a iMortgageSites’s product online from www.imortgagesites.com.

Fill out all fields in order to ensure a quick response. Fields marked with ( * ) are required.
     
  Website (Domain Name): *
  iMortgageSites URL: *


(e.g. www.imortgagesites.com/clients/yourdomain.com)

  Website Package: *
  Username: *
  Name of Registered Site Owner: *
  Email address: *
  Phone #: *
  Order Number: *
  Orignal payment made by: *
  Last 4 digits of credit card: * (Note: Don't provide your complete credit card number.)
  Reason for refund: *
  Additional Info:
   

 

Note: This refund policy does not apply to services such as custom programming, paid installations and advertising.