General Terms
32a. All our pre-made Services come with a 15-days
hassle-free moneyback guarantee. If due to any reason you are not
satisfied with the Goods, contact us with your order details and
we will issue full refund.
32b. Due the nature of customized Services (designed
and developed specifically for a Customer), we offer no returns
and/or refunds.
We go all out to provide a quality service, and this includes that
all queries are replied within 24 hours. It’s very rare that
we get a request for refund, and even in these uncommon cases, more
often than not, the refund request is not pursued after personal
attention to the problem reported by the subscriber. Therefore it
is requested that in case of a problem, contact our support
department, our representative will contact you as soon as possible
to sort out the concerning issue in the most possible efficient
manner.
How to request refund
If you would like to request a refund, please fill in and submit
the online refund request form below at least 48 hours prior to
the end of 15 days from the signup date for your service. If submission
fails, please send the information by e-mail to .
We ask you to let us know why you are canceling your account, and
how we may improve our services.
Supplementary terms
This policy is a part of agreement, concluded between you and iMortgageSites
LLC when you purchase a iMortgageSites’s product online from
www.imortgagesites.com.
Note: This refund policy does not apply to services
such as custom programming, paid installations and advertising.
|